Oliver, come down off that telephone pole!

The Hughes Net satellite dish by the window

Everybody has high speed broadband service, right?  Wrong! 

When one moves from a metropolitan area such as NYC, one may overlook whether their new address has internet service.  Such would be the case with us. 

After contacting the cable company, Hughes.Net satellite, Fios, UVerse, Knowlogy, the garbage men, and pest control personnel my options were bleak.

Dial Up, a WIFI card, or Hughes Net. 

Hughes Net seemed like the obvious choice, expensive but they offered the fastest service. I just couldn’t go back to 1995 standards of dial up phone service.  56K.  Streaming video, music, Netflix movies, WIFI, Play station upgrades all a thing of the past. 

Hughes Net reps stated several times I’d have no problems with the screaming 1.2 mb downstream speed doing any of the above.  Skeptical, I signed up, 2 years minimum service contract with early termination penalties if I dumped their service after 30 days.

Well, Hughes Net lasted all of 8 days.  The final straw came when I was trying to purchase airline tickets home on Jet Blues website and each page kept timing out.  I couldn’t purchase a ticket.  Frustrated and pissed I opened a chat session with one of their representatives.  The female representative was getting frustrated because I couldn’t answer her in a timely manner (session kept timing out and I’d have to refresh the session).  She started typing in capitals with her questions are responses.

I did a speed check on the service level and it was 8kb.  Even at my age I urinate faster than that for Christ sake.

I opened a new chat session and told that representative to come and rip their system out of here.  The representative informed me that if she terminated service at that moment I wouldn’t have any internet service.  I told her I didn’t have it with their service and to terminate me immediately.

I don’t know if I was ever disconnected that evening or not as the chat session froze in mid word. 

Lesson learned:             1)Don’t assume your new address has high speed broadband.

                                    2) Dial up  is a better service than Hughes Net.  Ughhhhh

Oliver out